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Hi there! I'm Emily, and I am a firm believer that thoughtful human-centered design is the best way to solve complicated problems. I bring a multifaceted approach to problem solving that involves research, empathy, ideation, and rapid testing and iteration.

I believe that human-centered design can change the world.

I specialize in:

  • Design strategy

  • Human-centered design thinking coaching, training and facilitation

  • Getting results rapidly with design sprints

  • UX and visual design and prototyping

  • Qualitative and quantitative research

  • Design team management

Most of all, I love using empathy and design thinking to solve tough problems.

RECENT ENGAGEMENTS

Much of my consulting work is proprietary and can’t be published. Please contact me, though, to discuss my projects and approach in more detail. These are some of the recent challenges I’ve helped companies tackle. I’d be happy to walk you through these case studies on a call. Or, check out some of my UX and design strategy work.

What might the future look like for a plastic packaging company as laws and societies turn against plastic?

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How might a company use technology to innovate by disrupting its own value chain?

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How might we co-create technology with farmers that will help them navigate increasing business obstacles?

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How might we build a world-leading brand by reaching and changing the lives of 100 million African learners by the end of 2020?

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How might we use design thinking and empathy to transform an enterprise software sales organization?

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Can design thinking be used to address a system- and company-wide data entry challenge?