I use a human-centered design approach to identify problems and design solutions. Whether you need to further define / validate a problem; design, prototype and test digital solutions; prepare branding materials and investor pitches; or bring UX and Design Thinking into your organization, I can help.

 

DESIGN THINKING

  • How to use human-centered design to foster innovation

  • Design sprints and collaborative workshops

  • Co-creating with customers

  • What the double diamond is, and why it’s important to spend time in the problem space

UX Research

  • Ethnographic research

  • Interviews

  • Surveys

  • Usability testing

  • A/B testing

  • Collaging, theater, and other unconventional research methods

  • Personas, empathy maps, journey maps

 

UX DESIGN and Graphic Design

  • Screens for web and mobile applications

  • Information architecture and user flows

  • Infographics

  • Illustrations

  • Logos, presentations and marketing materials

  • Tools: Sketch, Illustrator, Photoshop, XD, Balsamiq, + more

 

Prototyping

  • Paper prototypes

  • Interactive clickable prototypes

  • Demo videos

  • Tools: Proto.io, Invision, Marvel, Axure, HTML/CSS

 

UX Strategy

  • Story mapping / release planning

  • Bringing Lean UX into an organization

  • Building a UX team

 

Workshops

For companies

  • Design studios and collaborative brainstorming sessions

  • Introduction to design thinking

  • How to use Lean UX and design thinking to accelerate growth

  • Lean UX for startups

  • Step by step UX: how to bring user experience into your existing process

  • Long-term UX consulting services

  • UX design

  • User research

  • Usability testing and idea validation

For students

  • Paper prototyping

  • Design theater

  • Collaging

  • Design thinking

  • Startup school: How to use design thinking to solve big problems

For educators

  • Design thinking: what is it, and how does it work?

  • How to bring design thinking into your classroom